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Refund Policy

Last updated: March 14, 2026

At FAST BILLING, we value your satisfaction and strive to provide a premium service for the COD e-commerce community. Please read our refund policy carefully before making a purchase.

30-Day Money Back Guarantee

We offer a 30-day refund window for all our prepaid subscription plans. If you are not satisfied with FastBilling for any reason, you may request a full refund within 30 days of your initial purchase date.

Eligibility for Refund

To be eligible for a refund, you must:

  • Submit your request via our Contact Page or email within 30 days of purchase.
  • Provide the email address associated with your account and your Invoice ID.

Exceptions

Refunds will not be issued in the following cases:

  • Requests made after the 30-day window has expired.
  • Accounts that have been suspended or terminated due to a violation of our Terms of Service.
  • If the plan has already reached the end of its duration (e.g., a 1-month plan that has finished).

How to Request a Refund

To initiate a refund request, please contact our support team through one of the following channels:

  1. Contact Form: Fill out the form on our Contact Page.
  2. Email: Send an email to our support department with your order details.

Once your request is received, our team will review it and notify you of the approval or rejection of your refund within 3-5 business days. If approved, the refund will be processed back to your original payment method automatically.

Subscription Cancellation

Since FastBilling operates on a prepaid, non-recurring model, you do not need to cancel to avoid future charges. Your access will simply expire at the end of your prepaid term. If you wish to stop using the platform immediately, you can request account deactivation through our support team.

Contact Us

If you have any questions about our Refund Policy, please contact us at: